7. How will passenger needs and expectations change in the future, and how will these aspects influence the design of public and passenger transport services in 2045? So in terms of needs, there will be fewer needs to travel - point blank - because more things will be brought to the consumer, because the potential traveler can do more via audio and video conference. I think public transport will scale back, so it will be focused on the markets where it's actually, I dare say profitable, to operate public transport services. So where the service is not at least break even, it will be shut down.